QUE ICONIC
Introducing Que Iconic – a masterpiece with a premium metal frame and intricate designer engravings. These sunglasses boast a classy aviator look and provide excellent UV protection, ensuring you stay stylish and protected.
Que’s Easy Return & Refund Policy
At Que, we ensure your experience is smooth and worry-free!
Returns & Exchanges
- Request a return or exchange within 3 days of receiving your order.
- Items must be unused, with tags, and in their original packaging.
- Start your request via the "Exchange & Returns" tab or your Account on our website.
- Our pickup agent will collect your item in 1-2 days, and we’ll process your replacement or refund once it’s inspected.
Damages or Issues?
Found something wrong with your order? Contact us at hello@queuniverse.com or via WhatsApp.
💡 Tip: Record an unboxing video if your package looks tampered with—it helps us resolve faster!
Refunds Made Simple
- Approved refunds will be processed in 1-3 days and will be credited within 5-7 business days to your original payment method.
- Didn’t get it after 15 business days? Let us know, and we’ll assist!
For queries, reach us anytime—we’re here to help. 😊
1. Normal Delivery (3-7 days)
- Prepaid Orders: FREE shipping.
- Cash on Delivery (COD): ₹99 shipping fee.
2. Express Delivery (2-4 days)
- Available for an additional fee of ₹199, regardless of payment mode.
Delivery times may vary based on your pincode.
Important Notes
- COD orders are subject to the ₹99 shipping fee for normal delivery.
- Express delivery is optional and not available for all locations.
For any questions, feel free to reach out to us at hello@queuniverse.com. We're happy to help! 😊
