QUE Universe is a mass premium sunglasses brand focused on delivering high quality eyewear with strong design aesthetics at value driven pricing. Our goal is simple: premium feel, honest pricing, zero compromise on protection and finish.

Yes. All QUE sunglasses come with UV400 protection.

This means they block 100% of harmful UVA and UVB rays. UV protection is essential to prevent long term eye damage, especially in high sunlight conditions.

We do not manufacture non UV protected fashion lenses.

Some styles come with polarized lenses. Polarized lenses reduce glare from reflective surfaces like water, roads, and car windshields.

You can check each product page to confirm whether the lens is polarized.

Yes. Our UV400 lenses are safe for driving in daylight conditions. Polarized styles offer additional glare reduction, making them ideal for long drives.

Our lenses are designed to resist minor everyday scratches. However, like all eyewear, proper care is recommended to maintain clarity and finish.

Our frames are crafted using durable, lightweight materials selected for strength, comfort, and long term wearability.

Each frame undergoes quality inspection before dispatch to ensure alignment, finish, and hinge durability.

With normal use and proper storage, the frames are designed to retain their structure. Avoid excessive bending or placing heavy pressure on the frame to maintain longevity.

Yes. Hinges are reinforced and tested for regular opening and closing cycles. We prioritize smooth movement and durability.

Each product page includes detailed measurements:

• Lens width

• Bridge width

• Temple length

If you already own sunglasses that fit well, you can compare those measurements to find a similar size.

No. Our designs focus on lightweight construction for comfortable all day wear.

Most QUE sunglasses are designed to suit both men and women. Face shape and styling preference matter more than gender category.

Yes. Our sunglasses are designed for everyday use, including:

• Driving

• Travel

• Outdoor activities

• Casual and formal styling

They are built to balance function and fashion.

We aim to represent colors and finishes as accurately as possible. Minor variations may occur due to lighting and screen resolution differences.

Use this text to answer questions in as much detail as possible for your customers.

1. Select your preferred style
   
2. Add it to your cart
   
3. Apply coupon code if available
   
4. Enter shipping details
   
5. Complete payment
   

You will receive order confirmation via SMS and email.

Yes. All transactions are processed through secure payment gateways with encrypted protection.

Estimated delivery timelines:

Metro cities: 3 to 5 business days

Non metro cities: 4 to 7 business days

Remote locations: 5 to 9 business days

Delivery timelines may vary during peak sale periods.

Once your order is dispatched, you will receive a tracking link via SMS and email to monitor delivery status.

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

You must share:

• Clear images of the product

• Images of packaging

• Unboxing video

After verification, we will arrange a replacement.

Due to hygiene and product integrity reasons, we do not accept returns based on personal preference.

Please review product details carefully before placing your order.

• Store them in the protective case when not in use

• Clean lenses with a microfiber cloth

• Avoid placing lenses face down

• Do not use harsh chemicals for cleaning

Proper care ensures longer durability.