FAQs
We're gearing up for an exciting launch by the end of May 2024! However, you don't have to wait until then to get in on the action. Sign up now for our exclusive launch offer and stand a chance to win discount coupons, special privileges, and even a meet-and-greet opportunity with the cricket icon Shikhar Dhawan. Stay tuned for updates on our website and follow us on our social media channels for the latest information:
You'll have the opportunity to purchase QUE sunglasses directly from our official website at Queuniverse.com once they're launched. However, make sure not to miss out on our pre-launch membership offer.
At QUE, our sunglasses are meticulously crafted with a keen focus on distinctive features encompassing style, premium materials, UV protection, and more. We place equal importance on fashion, functionality, and affordability, striving to deliver the ultimate eyewear experience to our valued customers.
Our sunglasses frames are crafted using premium hypoallergenic materials such as acetate, TR90, wood or faux wood, as well as a variety of durable alloys like titanium, magnesium, aluminum, and stainless steel. They are paired with high-quality polarized lenses, offering optimal protection against both UVB and UVA rays. Additionally, each design is meticulously fashioned to ensure a comfortable and long-lasting wear experience.
It's simple! Follow these steps:
- Visit our website.
- Click on the "Buy Que Advantage Pass" button.
- Enter your 10- digit mobile number and proceed with the payment.
Please keep in mind that only one membership pass can be purchased per mobile number.
By simply paying Rs 499, you unlock a host of amazing benefits, including:
- A golden chance to meet ''The Style & Cricket Icon'' Shikhar Dhawan.
- One year of QUE ADVANTAGE, a premium membership offering a flat 40% discount on every sunglass purchase and several other perks.
- Enjoy express delivery and priority customer support.
- Gain early access to all exclusive offers and deals.
- Receive 100% cashback of membership amount as a coupon code which you can redeem at the time of your purchase.
- Easy exchange within 3 days, with no questions asked.
Join now!
To stand a chance to meet Shikhar Dhawan you will have to become a Que Advantage member which is an exclusive early bird offer for the first 5000 members.
One lucky winner will be selected randomly to meet Shikhar Dhawan. For more details about the Que Advantage membership, please check our website or write to us at hello@queuniverse.com.
Once you've purchased, your membership cannot be cancelled, and the fees are non-refundable. However, you'll enjoy exclusive benefits throughout your membership period, including a chance to meet Shikhar Dhawan, and get a flat 40% discount on any sunglass purchase. Additionally, the amount you've paid will be eventually credited back to you as a cashback coupon.
The name of the winner will be announced on our social media pages. Additionally, the winner will receive confirmation via E-Mail or WhatsApp. Make sure to follow our social media pages to stay updated on announcements and prize notifications.
If you're not satisfied with the sunglasses you received, you can easily avail of our exchange policy. Simply reach out to us directly or raise a return request on the QUE website within 3 days of delivery. To ensure eligibility for exchange, please ensure that all tags and accessories are intact and the product has not been used. We recommend creating an unboxing video as soon as you receive your order to facilitate a seamless exchange process.
Que Advantage is a digital and virtual membership that becomes directly linked to your Que account once you purchase. You won't receive any physical copy, but you will receive a confirmation email welcoming you as a Que Advantage member.
The 100% cashback will be delivered to your registered email in the form of a coupon code, which you can use to avail discounts when shopping for your favorite sunglasses.
First 5000 Que Advantage members who sign up during the pre-launch phase enjoy a special and exclusive discount benefit of a flat 40% off on all sunglasses throughout their membership period.
More queries? Write us at hello@queuniverse.com